Mary Seacole Housing is a dynamic and innovative third sector organisation who provide support to individuals with a wide range of support needs for over 30 years. We are looking to welcome a new Service Manager lead and support our busy and energetic support team.
The Service Manager is responsible for overall service delivery and providing effective leadership for the staff team in a supported Accommodation/Residential setting.
We are looking for an experienced leader with exceptional ability to ensure the delivery of high quality support is provided to service users and you will ensure all operational KPI’s such as outcomes and utilisation are achieved. The successful candidate will also be responsible for the efficient running of the service and carry out performance reviews, oversee the induction and probationary processes of direct reports as well as managing the day to day rota.
The role requires a highly motivated, flexible and passionate individual. You will need to be able to work collaboratively with colleagues and have the ability to establish and maintain relationships with appropriate networks.
Working hours : 39 hours per week. Hybrid Monday – Friday (3 days from office / 2 days remotely)
Full Driving License and access to own vehicle is required for this role.
If you feel you can make a difference, and want to try a rewarding and fulfilling role please contact us for a full JD and application form.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: £34,609.69 per year
Schedule:
- 8 hour shift
Education:
- Diploma of Higher Education (preferred)
Experience:
- Working and managing a residential environment: 2 years (required)
- Experience of working with homeless individuals: 2 years (required)
Licence/Certification:
- Clean Full Driving License and access to own vehicle (required)
Work Location: Hybrid remote in Luton LU1 1QG
Application deadline: 06/01/2025