Eligibility & Referral Documents
ELIGIBILITY CRITERIA
Young single homeless people aged 16 to 65 years are eligible for supported accommodation at Mary Seacole.
However, the following exclusions apply:
- People who do not need housing related support.
- People who need personal care.
- People with a history of arson or violence.
- People with medium to severe mental health problems.
- People who have medium to severe learning difficulties.
- People with medium to severe substance use problems.
- People who have a hearing or visual impairment.
- People who have medium to severe physical disabilities.

2. The completed forms should be sent to Head office:
Mary Seacole Housing Association Ltd,
12 Cardiff Road, Luton, LU1 1QG
email: mail@maryseacoleha.com
All clients are referred to us using our referral forms. Referrals must be accompanied by a completed external risk assessment document. All referrals are assessed at an interview for their eligibility for supported accommodation. All applicants have a right to be interviewed to determine their needs and whether their needs can be met by the service.
After the applicant’s interview and a needs and risk assessment has been carried out, a decision will be made as to whether we can offer the applicant supported accommodation. We will inform the applicant and referring agency of our decision. If the applicant is offered supported accommodation, he or she will accept a support package which will be client centred and part of the Licence Agreement.
Failure to engage with this support package may result in a review of the client’s support needs and a decision made as to whether or not the service meets those needs. Staff are trained and committed in assisting applicants through the assessment process.
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