mary seacole

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Mary Seacole Housing


Ltd, Luton


Support at Mary Seacole Housing Association

Using the information gleaned from the needs and risk assessments, the Support Worker and the client will agree on a Support Plan which will be used to prioritise the needs to be addressed. These will include:

  • Access to welfare benefits.
  • Managing debt and budgeting.
  • Domestic skills, such as shopping, cooking, cleaning, simple DIY.
  • Access to medical services
  • Healthy living, such as eating, exercise, sexual health
  • Substance misuse, such as drugs, alcohol and tobacco
  • Access to independent accommodation, including any necessary adaptations for those with disabilities
  • Access to social and community activities

A Support Plan will be agreed on for clients who wish to access formal training and enter into employment. The Support Worker and the client will have weekly one to one keyworking sessions which may also include life skills training, eg using domestic appliances.

A review of the Support Plan will be carried out at least once every three months.

Through the support process, the Support Staff will offer clients the opportunity to:

  • Identify and manage their risks with support from the service.
  • Gain awareness of their current circumstances and needs.
  • Participate in the development of their unique Support Plan.
  • Participate in the formation of their Resettlement Plan.
  • Participate in one to one keyworking meetings.
  • Access specialist statutory and voluntary agencies.
  • Access training.
  • Develop independent living skills, to sustain permanent tenancies
  • Engage in the wider community
  • Participate in surveys and provide feedback